Past guest database
Historical guest contacts exist in a PMS, booking platform export or spreadsheet.
Guest database reactivation
Turn past stays into direct revenue.
Repeat Guest Engine takes a clean CSV or PMS export, maps the guest fields, builds marketing-eligible segments and launches repeat-booking campaigns from a configured automation stack.
Best fit
For properties sitting on useful guest history.
Direct-booking goal
You want previous guests to return through your own booking path.
Low-season gaps
You need targeted campaigns instead of one generic blast.
Small team
You want a repeatable workflow without rebuilding it manually.
Included at launch
A complete retention foundation.
Import and field mapping, practical guest cohorts, three launch automations and a reporting handover. Promotional messaging is configured only around the contacts the property confirms are eligible.
Data responsibility
Request the setup reviewWe do not turn a guest list into a spam list.
The setup separates marketing-eligible contacts from suppressed or unsubscribed records, uses preference management and requires the property to confirm its lawful basis for promotional communications.